Quality Assurance
“DSI strives to exceed our customers’ expectations in quality, cost, delivery and innovation through continually improving our processes, customer service and conforming to the requirements of the ISO 9001:2015 standard.” – DSI Quality Policy
At DSI we believe quality sets the best manufacturers apart and it is our number one goal to deliver defect free products on time. Our ability to meet and exceed the high-quality expectations of our customers is one of our company’s biggest drivers. We align our quality expectations with our customers on a daily basis through our world class quality labs, process control initiatives, and our commitment to continuous improvement. Our team understands each of our customer’s expectations and are dedicated to meeting and exceeding these standards each and every day. Our commitment to training ensures that our people are equipped with the knowledge and skills they need to produce the highest quality of parts for our customers!
To provide this level of service DSI uses a 4-point strategy:
1. A Quality-focused Culture
From our front-line associates to the management team at DSI quality comes first.
2. Process control initiatives
Each manufacturing function has a custom process control meant to ensure quality every step of the way.
3. ISO 9001:2015 Certified
Key elements of our business system include rigorous processes for understanding customer needs, careful control of customer-supplied documentation and materials, and diligently managed inspection and manufacturing processes to exceed our customers expectations.
4. A Focus on Measurement, Continuous Improvement and Training:
A comprehensive system for measuring our performance on manufacturing quality and proactively taking steps to drive continuous improvement and employee training.
1. A Quality-focused Culture
From our front-line associates to the management team at DSI quality comes first.
2. Process control initiatives
Each manufacturing function has a custom process control meant to ensure quality every step of the way.
3. ISO 9001:2015 Certified
Key elements of our business system include rigorous processes for understanding customer needs, careful control of customer-supplied documentation and materials, and diligently managed inspection and manufacturing processes to exceed our customers expectations.
4. A Focus on Measurement, Continuous Improvement and Training:
A comprehensive system for measuring our performance on manufacturing quality and proactively taking steps to drive continuous improvement and employee training.
Some of our equipment includes:
Zeiss Contura G2
- 1,000mm x 1,200mm x 600mm Measurement Envelope
Brown & Sharpe 2000R (running CMM Manager software)
- 14" x 16" x 12" Measurement Envelope
Optical Comparators
- Starrett Model 400 w/DRO
- Scherr Tumico w/DRO
Specialized Inspection Equipment
- Paint Inspection
- Stereo Microscope w/Camera & Borescopes
- Profilometer (Federal)
- Surface Plates (Various), up to 48" x 72"
Hand Inspection (Micrometers, Calipers, etc.)
Software
- Zeiss Calypso CMM Operating System
- GageTrak Calibration Software 8.0
- Prolink QC-Calc SPC Software
COMPANY HISTORY
Humble beginnings
New headquarters
Opening 5 new locations
World wide coverage
EXPERIENCED TEAM
Max Foster
Chief Operating OfficerMax Foster Max joined the DSI team in 2005. He holds a degree in Entrepreneurship from the University of St. Thomas and a Master of Business Administration from St. Cloud State University. At DSI, he enjoys working with a great …
Joe D. Hines
Customer Account Manager & EstimatorJoe D. Hines Joe started with DSI in May, 2016. He holds a Business Management Degree from Minnesota State University, Mankato. Currently Joe works as a Project Manager/Estimator at DSI and is amazed by all the various projects that have …
Darrel Shelley
DesignerDarrel Shelley Darrel started working at DSI in February of 2006. He has worked in Project Management/Engineering and Drafting. In his spare time he enjoys golfing, fishing, hunting, traveling, and being outdoors. darrels@dsimn.com
Steve Cook
DesignerSteve Cook Steve has been in the manufacturing industry for over 40 years performing various engineering functions. This includes managing a steel fabrication plant and managing a woodworking plant. He joined DSI in 2005 as a project manager/designer. Presently, he …
Dave Cliff
Project ManagerDave Cliff Dave has been a Project Manager with DSI since 2011, and has been in the store fixture fabrication industry since 1996. He graduated from the University of Minnesota Twin Cities in 1998 with a Major in Architectural Design. …
Ross Jorgensen
Master SchedulerRoss Jorgensen Ross started working at DSI in August of 2005. He ran the lasers for about 12 years before becoming the scheduler. He still does programming and nesting for the lasers as well as managing what jobs to run …
Brittany Bonner
Office Administration & Human ResourcesBrittany Bonner Brittany is the Admin/HR personnel here at Decimet Sales. She has been part of the DSI team since December of 2016. She does a wide range of tasks, but her main responsibilities are helping administer HR policies/procedures, compensation, …
Sandi Windsperger
Sandi Windsperger Sandi started with DSI in April of 1998. She generates sales orders and many different labels. She also completes the invoicing and answers phones. She enjoys working at DSI because we are a close-knit group that works well …
Mike Jorgensen
MaintenanceMike started working at Decimet in July of 2007. Before Decimet, he worked at a company for 23 years and held a variety of jobs there. During the last 11 years he worked as a shop foreman.
Joe Hines
PresidentJoe Hines started working for DSI in 1984 - 2 years after the company was established by his father, Jack. Joe's duties then were sales and helping in the shop to learn all aspects of the business.
Tony Hines
EstimatorTony Hines worked with DSI part-time while he was in High School. After graduating in 1986, Tony attended Anoka Vo-Tech for a year. He then went to work full-time for DSI in 1987.